Is Overstock Legit? is a very common question about this online shopping website. Read Overstock.com Reviews and are they reliable to purchase from.
Is Overstock Legit?
If you’re a big-time online shopping enthusiast, you must have come across overstock.com. As it is less popular and offers a number of deals and discounts, it is a little difficult to believe the authenticity of the website. But believe us, it has delivered a lot of good results worldwide and there’s nothing to be afraid about the quality of the products.
The first question that comes in our mind when we come forth the highly discounted prices offered by overstock is that ‘Is overstock legit?’. Well, it is an international company with an IPO and they have a daily up and down of stock supply in more than 200 countries and that precisely answers your question.
Let’s know more about overstock in detail!
What is Overstock.com?
Overstock is an online shopping site similar to amazon but with a more curated line of items. They originally started with merchandise from brick and mortar stores but now they sell a lot of other brands as well which includes items such as Bedding, appliances, sporting goods, clothing, vacations, insurance and much more.
They have received a number of awards such as the likes of the Web Marketing Association, the National Retail Federation, the Stevie Awards, and the Ernst & Young Entrepreneur of the Year Awards and a few more.
Where is Overstock Located?
The overstock is originally located in Utah but they’ve multiple warehouses in the US where most of their goods are stored, so you don’t really have to wait for a long time for the delivery. Some of the products are also directly delivered from China, so you’ve to make sure of that beforehand to avoid longer shipping time.
Overstock ships to more than 200 countries that make their products accessible almost everywhere worldwide. The shipping charges vary from product to product and country to country but if you’re in the US, you’ll get free shipping on a purchase of more than $45.
What makes this Online Shopping Store Good? Overstock.com Reviews
You can buy almost anything from here with a lot of deals from the smallest to the biggest brands worldwide. They’re becoming one of the top retailers with a lot of positive policies and practices. We’ve listed some of the important features of this unique shopping platform below.
Dedicated customer support
Overstock offers multiple ways to access the customer support of you’ve any queries related to your delivery. You can talk on the live chat available on their website, text with a customer care agent and even call. They’ve different numbers for domestic and international customer care. Their customer care staff is available at the following hours.
- Monday – Friday: 8:00 AM – 12:00 AM EST
- Saturday – Sunday: 9:00 AM – 9:00 PM EST
For International Customers
- Monday – Friday: 8:00 AM – 10:00 PM EST
Shipping is Often Free
If you live in the US, you will usually receive your product without any shipping charges as there is zero shipping fee on orders more than $45. For other countries as well the shipping charge is minimum. Talking about the delivery time, it takes up to three to five business days and a lot of times, you can also notice items arriving before the scheduled delivery time.
Club O Gold Membership
Overstock also offers a Club O Gold membership program for $19.95 per year that brings along a lot of benefits such as free shipping on all products, free and no hassle returns, customized promotions, rewards for product reviews and rewards on each purchase as well.
Return and Refund Policy
They have a fair policy regarding refunds and the return of the goods. You can get a full refund for unopened items if returned within 30 days of delivery. Partial refunds for used products and a no refund policy on selected items such as beauty products, fragrances, ink cartridges, and opened memory foam mattresses, etc. The refund amount is transferred back into your account within 4 weeks or less.
Authentic, High-Quality Products
All of their products are reliable and authentic and if any complaint regarding the low quality of the product is filed, the company looks after the matter seriously and removes the product if it’s proven correct. All products have hundreds of user reviews that give you a clearer picture of what you’re buying. You will get a lot of discount options on the products and if you’ve signed up for the overstock emails, you’ll receive an extra 10% discount on all purchases.
What are the Payment Methods?
Overstock was one of the first-ever shopping websites to use bitcoins as a payment option. Other than that it accepts debit cards (Visa and Mastercard), credit cards (Visa, Mastercard, Discover, and American Express), PayPal, Overstock.com Mastercards, Overstock Store Credit Cards, and Overstock.com gift cards.
Pros of Overstock
- 30 days Money-Back Guarantee but on different conditions that are mentioned above.
- Don’t worry about the payment as they provide a safe & secure checkout
- Rewards program offered by overstock encourages the people to leave a review about the product that helps other buyers to understand more about the item.
- Overstock comes with new deals every day.
- They’ve also received the 2014 Mobile-Web Award – Best Retail Mobile App.
- You can easily track your order with the help of the mobile app.
- International shipping is available
Cons of Overstock
- You’re not in control of the shipping process so, you can’t really choose the shipping date and time.
- They charge high return fees for used items that is ideal but problematic.
- Longer delivery time for certain items due to the customization can be irritating sometimes.
They also have an offline store situated in 1790 South 4800 West Suite D Salt Lake City, UT 84104 and mobile apps for both Android and iOS to provide better ease of service. This is the best ever and legit growing online retailer that can soon touch the heights matching to amazon.
If you’ve any more queries regarding overstock and their features, do let us know in the comment section below.